Florería POUPARIÑA empresa chilena pionera en comercio electrónico en Chile, floreria líder en Chile.
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Who We Are?

 

POUPARIÑA FLORISTS is the leading florist in the metropolitan region in Chile. The company, founded in 1983, is one of the pioneers in flower arrangements in the Chilean marketplace. What we would like to offer you from our website, is the most beautiful variety of flower arrangements (Roses, bouquets, plants, fruit bowls) available to be delivered within Chile and to the rest of the world. Within this site, you will be able to find a complete menu of the most sought after categories e.g. Birthdays, anniversaries, births, get well gifts, thank you gifts, gifts of love, condolence, as well as gifts for many other occasions. Each and every one of our arrangements is professionally designed and delivered taking into account the highest level of security and satisfaction

POUPARIÑA FLORISTS is one of the pioneers in e-commerce in Chile regarding the realisation of secure transactions for the purchasing of flowers and accessories over the web. Our knowledge and professional design techniques allows us to ensure both and excellent standard of quality as well as service. It is for this reason, that we have received both national and international acclaim for the past 20 years.

Your satisfaction is guaranteed.

Address

:El Bosque Norte 0196, Las Condes, Santiago, Chile.

Telephone Number

:56-2-2315480

HelpDesk

:56-2-2313000

Fax

:56-2-3341203

E-Mail

:info@pouparina.com

Contact Person

:Gabriela Litvak - Irene Kreisberger

How To Order

Next we step by step indicated the process to him of purchase in our Store:

1. Once it has found the article that wishes to buy, selecciónelo doing click on him. It will appear a detailed description of him, including its price.

2. If it wishes to buy it, it does click in " agregar a la canasta " and its product is entered immediately to basket , which contains all the product selected. Doing click in " Canasta " it will appear his List of Purchases, in which the information detailed of () artículo(s) will be seen elegido(s), in addition to four options:

a) To update car (if it modified the amount of the article and wishes to see the updated car
b) To drain car (if it wishes to eliminate all articles of his purchase)
c) To make purchase (if it has finished buying)
d) To continue buying (if it wishes to return to the beginning and to continue buying)

3. If it chooses the option " Ordene Ahora" will appear the screen of identification of the client. If you already have bought previously in our Store, will have to enter your Name of User and its Password. If it is first time that you buy, you will have to do click in " Registrese " , and a form of " Datos del Cliente" will unfold. It will have to fill the fields with his personal data.

4. Soon, Mode of payment will appear the screen " " , in which the final summary of its purchase is detailed, and an explanation of the modes of payment available to carry out the purchase, which is, " Credit card ". Fíjese that You not yet have bought the article, reason why can perfectly cancel its purchase.

5. Once entered the mode of payment and verified the data of his purchase, it does click in " Pagar ", will appear a message confirming that its order has been entered and will be come to the office of its product. At this moment, You just made his buys....

 

Payment with Credit Card


At the moment for paying with Credit card, we will request the following information to him:

Mark of its card Visa, MasterCard, Magna, Diners Club
Number of card XXXX XXXX XXXX XXXX XXX
Expiration Date XX/XX
Verification Code It corresponds to the three last digits, located to reverso of his Credit card.

Once entered the data, the key must press " To pay " so that the transaction takes place. Next will be to him its order of order, that is recommendable to print, so that it has an endorsement of the made purchase.

It already bought! Now only it must wait for products acquired within the indicated terms. When the statement of account arrives to him of its Card, they will appear reflected its purchases made in the Commerce of Internet.


Security

POUPARIÑA FLORISTS, forever thinking about the needs of the client, has installed a Secure Transaction Services system in its webpage SSL ( Secure Socket Layer). Orders can be paid for with either of the following recognized credit card: Visa, Diners Club, American Express, Master Card. POUPARIÑA FLORISTS is a secure site and protects your rights to privacy
DELIVERY OF ARRANGEMENTS


DELIVERIES WITHIN THE METROPOLITAN REGION: Deliveries are made by delivery vans which cover the entire metropolitan region from Mon-Fri: 09h30-19h00 and on Sat-Sun: 10h00-13h00.Owing to the number of orders we receive, it is difficult for us to predict the exact hour at which deliveries will be made. We nevertheless, always take great pains to ensure that all of your needs are as fully satisfied as possible. Orders are delivered on the same day (weekdays) if placed before 16:00pm on that day. Orders to be delivered on Sundays, should be placed before 13:00pm, Saturday. So that you order may be delivered on Saturday,you must send your request on Friday,before 7:00pm If you send your request out of this schedule, your order will be delivered on the next workday following the date of the request.

DELIVERIES FOR SPECIAL OCCASIONS: These include: Mother's Day, Secretary's Day, St. Valentine's Day, Christmas. To ensure that your gift arrives on time, we suggest that your order(s) be placed with at least two days anticipation.

DELIVERY ON PUBLIC HOLIDAYS:Deliveries on public holidays is currently unavailable. Nevertheless, we will make the greatest effort to ensure that the arrangement arrives the day after the required date. For deliveries of this kind, view the item PUBLIC HOLIDAYS, which details all the public holidays in Chile.

DELIVERIES TO REGIONS: We deliver flower arrangements to principal regions in Chile. For deliveries to the regions, place your order in the menu below the NATIONAL DELIVERIES heading and our representatives in the respective cities will process your request in line with your specific requirements. Orders must be asked with one day in advance during working days.

Region and Cities:
ANTOFAGASTA
CALAMA
CONCEPCION
COPIAPO
COQUIMBO
CURICO
CHILLAN
IQUIQUE
LA SERENA
LOS ANGELES
OSORNO
OVALLE
 
PUERTO AYSEN
PUERTO MONTT
PUERTO VARAS
PUNTA ARENAS
QUILLOTA
RANCAGUA
TALCA
TALCAHUANO
TEMUCO
VALDIVIA
VALPARAISO
VILLA ALEMANA
VIÑA DEL MAR

DELIVERY SATURDAY SUNDAY AND PUBLIC HOLIDAYS Deliveries on saturday,sunday and public holiday is currently unavailable.

INTERNATIONAL DELIVERIES: POUPARIÑA FLORISTS is a member of the Florists' Transworld Delivery Organization (FTD) or INTERFLORA . This means that your flower arrangement deliveries to Chile and the rest of the world is guaranteed.

How to order flowers?
Ordering at the Floreria Poupariña shopping centre.
Your flower order is only 6 steps away:
1. Choose the country where your flowers are to be delivered.
2. Choose your flower gift from the selection of bouquets and arrangements.
3. Choose the price category and the delivery day
4. Enter the address of the order recipient and don't forget your message.
5. Enter your personal information.
6. You will receive an order confirmation by clicking "purchase".

PLEASE NOTE THE FOLLOWING:
For your order to be processed on time and without delay, please note the following details concerning the address of the recipient:

A- For deliveries to hospitals, please indicate ward and room number whenever possible.
B- For deliveries to hotels, please indicate room number and name of the guest(s) (group, couple, etc.).

CREDIT CARD PAYMENT:
Your credit card will be charged in Chilean Money. The exchange rate corresponds to the official daily rate and may vary slightly as reflected on your credit card statement due to minor exchange rate fluctuations.

DELIVERY:
Thanks to our unique distribution network we are able to deliver your order world-wide! Due to time differences and differing business hours in individual countries, deliveries on the date of the order can only be guaranteed on the following conditions during working days.

USA-CANADA: Order 1 day in advance
LATIN AMERICA: Order 1 day in advance
EUROPE: Order 2 days in advance
AFRICA-ASIA-AUSTRALIA: Order 3 days in advance

We cannot guarantee deliveries on Saturday mornings or on Sundays and holidays Furthermore, we cannot deliver to camp grounds, military bases, boats, sea ports or air ports.For special orders or inquiries please contact us.

ORDER CONFIRMATION:
For every order placed, you will receive by email within 24 hours an order confirmation including your order number as well as detailed information on the product purchased, the purchase price, the delivery date and the addresses of the sender and recipient. If you have not received an order confirmation, please contact us

Email:info@pouparina.com

EXPRESS ORDERS:
Express orders is a service POUPARIÑA FLORISTS invites you to use in the event of urgency or if undecided as to what arrangement to choose. In the case of express orders, our designers will prepare a mixed-arrangement, using seasonal flowers, and at a price suitable to the customer.
 

Holidays & Business Hours
By clicking on "Holidays & Business Hours" you can access specific information on holidays and business hours of the flower shops in the corresponding country. No orders are delivered on the holidays listed. This means that your flower gift will be delivered on the next possible working day.

Holidays & Business Hours